Shipping Policy

 

At AT Pack, we strive to provide the best quality of service. We always make extra effort to provide the fastest shipping for our customers at a low and competative rate, so you can get your orders delivered early.

 

We ship to most if not all Australian locations, including PO Box.

 

We provice *FREE shipping to Sydney Metro Area for orders over $300 (before GST). Shipping is also *FREE of charge for Melbourne, Canberra, Brisbane, Adelaide, Gold Coast, Newcastle, Gosford and Wollongong if order total is over $400 (before GST).  At check out, the system will automatically apply the free shipping to the order should the order qualify for the requirements. 

 

In general orders will be despatched within 2 working days after the order is placed. If for any reasons we cannot send within this time frame we will advise you of the anticipated lead time.

 

The transit time estimation is outlined below:

 

Destination Cost

Transit Time

After Dispatch
Sydney Metro Area

  Capped at $25 for standard shipping.

  *Free for order over $300 (ex. GST)

   1-3 Business Days

Melbourne, Canberra,

Brisbane, Adelaide,

Gold Coast,Newcastle,

Gosford, Wollongong

  Capped at $40 for standard shipping.

  *Free for order over $400 (ex. GST)

   1-3 Business Days
Regional NSW  Cost is calculated at check out.   2-5 Business Days
Other Capital Cities  Cost is calculated at check out.   3-7 Business Days
Other Interstate Locations  Cost is calculated at check out.   Up to 15 Business Day

 

Occational delays by the freight companies may occur and unfortuantely this is out of our control. We will do our best to keep you updated and help you to get the delivery as early as possible. Please note that we do no offer guarantee on delivery date. "Express Shipping" whilest being charged for more, they still might get delayed. 

 

Plesae give us a call if you have items in your order that you want urgently, we will try our best to accomodate your needs to help you get things faster (extra fee might apply).

 

We give permission for all couriers to leave goods at residential address deliveries. If you do not wish to give permission, please let us know.

 

We reserve the right to alter listed delivery charges whilst we will avoid this wherever possible.  This may occur In the case of multiple or bulky parcels.  If this occurs, we will contact you to discuss shipping options. We reserve the right to nominate the courier/service.

 

*The free shipping policy only applies to online order made on www.atpack.com.au.